Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I have ONLY admin users to be able to change 'Priority' field?

How can I have ONLY admin users to be able to change 'Priority' field? For rest of the users, the priority field need to be disabled and cannot be changed.

1 answer

Hi @Janesh Surti 

You can do that using some workflow tricks.

You should follow below steps:

  1. Remove priority field from issue edit screen so that no one can edit the issue to change issue's priority. But you can still create issue with priority field if it is in Create issue screen.
  2. Add transition to from any status to the same status where you want to allow changing priority (e.g. transition from In progress to In progress). Add a transition screen for this transition and add Priority field to the screen. You can name the transition as Edit priority.
  3. Add a workflow condition in which you allow specific users, groups or roles (e.g. Admin) to use this transition.

We used this approach many times for our clients. I hope it helps.


Thanks Tuncay.

We wanted to figure out a way to disable the 'Priority' field for all users (except few) when creating an issue (through create issue screen). The 'Priority' field should be visible (not hidden) and should be disabled for general users when they create an issue or view an issue.

Then you should use Behaviours app and write some script to make it read only. There is no out-of-box solution for  that 

Hello @Tuncay Senturk _Snapbytes_ Is there a way where the 'Priority' field can be enabled during creation/logging of the Jira story, but once the story is created, only certain users are allowed to modify the 'Priority' field. Not even reporter of the Jira story should be allowed to modify the priority, except those few assigned users. Any insights into this is much appreciated.

The original answer tells us how to do that.  Could you explain where you are stuck on implementing that?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

136 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you