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I would like to create some standard tickets which all users should do when they join our company (and our Jira area).
How can I do this?
Hi @Etienne Rozenblad - another suggestion is to create an Epic for the new user, and have some automation setup to create the needed issues the users need to perform associated with the Epic.
We are not currently doing that, but I like the idea a lot and will suggest we do something similar for our HR department.
Just a suggestion, but I would make a single ticket with subtasks for the various action you want them to perform. When they join the company, you could then clone the ticket and it will clone the subtasks as well. Assign that ticket to the individual and then you have a running tally of what they've completed and haven't based on sub-tasks without having to create multiple tickets every time.