Just a suggestion, but I would make a single ticket with subtasks for the various action you want them to perform. When they join the company, you could then clone the ticket and it will clone the subtasks as well. Assign that ticket to the individual and then you have a running tally of what they've completed and haven't based on sub-tasks without having to create multiple tickets every time.
Hi @Etienne Rozenblad - another suggestion is to create an Epic for the new user, and have some automation setup to create the needed issues the users need to perform associated with the Epic.
We are not currently doing that, but I like the idea a lot and will suggest we do something similar for our HR department.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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