How can I change my Custom Text field to support WikiMarkup?

[Paul Treadwell]

Hi, I'd like to be able to insert/edit a link to a 'free text' single line custom field I have created.

I've googled and it looks like I need to enable wiki-markup but I don't seem to be able to find the setting. Maybe not supported in jira cloud?? 

[John Funk · Accepted solution]

Hi Paul,

Setting the renderer for wiki-markup is done in the Field Configuration. 

Go to Settings (gear icon) > Issues > Field Configurations

Find the field configuration used by your project and select it.

Then find your text field and click the Renderers option on the far right. 

[Paul Treadwell]

Thanks John, I followed your super clear instructions and have set the 'scope' single line text field to have the wiki rendered.

I was expecting to see the options for inserting a link though when I go to the scope field on my screen though... does it not work for single line text fields?

[Paul Treadwell]

I would be happy to be able to just put this in and manually create the link, like I used to in Jira Server....

[Link Text|URL]

[John Funk]

Good question - I have not tried that for those fields. See if the document helps you any: https://support.atlassian.com/jira-cloud-administration/docs/configure-renderers/

[Paul Treadwell]

Thanks for the info.

So, here is the thing... I have made the changes to the 'Scope' custom field. I didn't think it worked yesterday, as I was just trying to edit an existing issue which had the field visible.

I have realised today that if I create a new issue in the project, I can indeed see that the wiki rendering is working. But ONLY when creating the issue.

So this when creating...

But once created and I want to edit the value.... no wiki formatting options

Any ideas?

[John Funk]

I don't know more than what is in the document above. It might be time to submit a support ticket.  

Are you Cloud or Server?

https://support.atlassian.com/contact/#/

[Paul Treadwell]

Cloud.

Will submit one, thanks

[Paul Treadwell]

@John Funk 

I submitted a ticket and there is a now a bug 'in progress' to resolve it.

[JRACLOUD-69877] Wiki Style Renderer does not work for custom Single Line Text fields - Create and track feature requests for Atlassian products.

[John Funk]

Thanks for the update!