Hi GZ - Welcome to the Atlassian Community!
Done tickets on a Next-gen board will leave the board after they have been complete for 2 weeks. You can see more about changes to that area coming in the Next-gen roadmap here:
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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