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How can I access JIRA database to fetch data which is on cloud?

 

2 answers

2 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 13, 2016

You do not.  You won't get any access to the Cloud databases.

Robert Massaioli _Atlassian_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 13, 2016

You do have access to the Atlassian Cloud REST API's however. You can use them to fetch data from your Cloud instance: https://docs.atlassian.com/jira/REST/latest/

@Nic Brough -Adaptavist-  why we don't have access to the cloud database ?? 

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 05, 2020

Because the database is a disaster, in terms of reporting.  And as a Cloud service, it's not something anyone in their right mind wants access to (mainly because it's not usefully reportable.)

I'll defer back to my usual example.  The question "Show me issue X" - simple, understandable, and in SQL, is 57 joins.  57. joins.  57.  No.

Use the API and stop even thinking about the database.  Just stop.  It's not our problem, and when we start to think "SQL", we've fucked up and need to stop.

0 votes
MattS
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Sep 14, 2016

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