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Hi can we use the same license on 2 different Jira Core servers?

Hi 

We are building another Jira Core server in a different location (country specifically).  Can we use the same Jira license of our existing server on the new server and keep both servers and access to the Jira site running?

2 answers

2 accepted

1 vote
Answer accepted

Hi @MIC Helpdesk ,

You must use different licenses for each of the production instances. 

Developer licenses are available to existing commercial and academic self-managed license holders (not available for cloud) who wish to deploy non-production installations for use in testing and development

You can read more about License FAQs here

Thank you this is noted.

Please contact Atlassian support for buying and license related queries. 

https://support.atlassian.com/contact/#/

0 votes
Answer accepted

Hi @MIC Helpdesk ,

as per Atlassian policies, you should have just one JIRA Prod using a paid license. You could have one or more preprod/test environments using the developer license associated to your official license.

If your second JIRA instance is a new prod instance you should have a dedicated license.

Please, keep in mind that server licenses are not more available.

Hope this helps,

Fabio

Hi Fabio, 

This is noted thanks.  

Additional query, if we want to create a new production instance, what type of dedicated license do you suggest.  We currently have a commercial server license for 500 hundred users and a Jira SSO license for 500 users?

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