Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Help creating very specific webhook events Edited

I would like to trigger a WebHook only when the status is updated, ideally to a specific status.

The existing event on update triggers the WebHook whenever any field is updated. Is there a way to make this more specific? If not, is there anything in the payload that can tell the application which field was updated?

 

Thanks for any help.

1 answer

1 accepted

0 votes
Answer accepted

I have found a solution. The problem was that I was trying to configure the WebHook incorrectly.

In order to invoke a WebHook call when a specific status change is made, a Workflow must be created or updated with a 'Post Function' invoking the WebHook on the desired status change (e.g. from 'To Do' to 'In Progress').

A 'Workflow Scheme' must then be added and assigned to the desired project and issue types to which this behaviour should apply.

The WebHook needs only to specify the URL, and no event. Associating the WebHook with the status change, or 'Transition' as JIRA calls it, and ensuring it is 'Active' by adding the Workflow in which it exists to a 'Workflow Scheme' is adequate.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

328 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you