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Thank you for doing so! Verifying the status of your ticket, I confirmed that the fix is ready and will be released with the next BigPicture's hotfix release on Jira Cloud.
I hope that this clarifies.
We are terribly sorry that you experience problems with your plugins. Unfortunately, I am unable to provide you with the resolution based only on the ID of the error, hence, I invite you to raise support tickets via our Service Desk
I am sure that our team of experts will be able to assist in getting the plugin back to noraln in a timely manner.
I hope that this is satisfactory.