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Getting UnknownHostException on trying to get issue details using JIRA API Issue Client


I am trying to connect to a secured JIRA URL over https .I have already downloaded the certificates for connecting over SSL and added to the keystore.

I am using JIRA Rest Client api and jira issue client to get the issues details for a particular issue key.I get connected to the API instance but on trying to get issue details for a issue key getting "Unknown Host Exception " error.

Below is my code:

Can anyone please help out here

URI jiraServerUri = new URI("XXXX");
JiraRestClient restClient = new AsynchronousJiraRestClientFactory().createWithBasicHttpAuthentication(jiraServerUri, "XXX", "XXXX");
//String issuePromise = restClient.getIssueClient().getIssue("XXXX").claim().toString();
//System.out.println("Issue "+ issuePromise);
 My aim is to update pass/fail status for a particular issuekey.

3 answers

Any firewall issues? Are you able to ping the host from where your code is deployed?

Hi Jobin ,I am able to ping the JIRA browser url .

Do you want me to ping any other IP??

Also my task is to update pass Fail status in JIRA using it's API.

This particular JIRA instance is using X-ray plugin.

Can you please help out here and suggest necessary steps to follow


What do you mean by pinging browser url? You mean the host in the base url?

None of the other ips should matter for JIRA.

Yes the host in the browser url

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