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Gadget in dashboard not loading properly

Suma Pralhad Kustagi
Suma Pralhad Kustagi Jun 29, 2021

Hi,

   One of project is using a gadget and in dashboard its not loading properly.Can you let me know what could be the reason..

Regards,
Suma

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Jun 30, 2021

Could you give more about "it is not loading properly"?  What exactly is the fault?

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Suma Pralhad Kustagi
Suma Pralhad Kustagi Jun 30, 2021

Hi Nic,

    Yes page is not getting loaded. Capture.PNGattached the snapshot.

 

Regards,

Suma

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Jun 30, 2021

What app are these gadgets provided by?

I'd want to look at the configuration of one of them to see what it is trying to display and then go check to see if there is any data it should be showing.

But if we find it should be showing something, it may be that we need to talk to the vendor about what it is not loading.

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Suma Pralhad Kustagi
Suma Pralhad Kustagi Jun 30, 2021

Hi Nic,

   Its XRay plug-in which there being used in one of the project. I have raised a request will Xray support team now..

 

Regards,
Suma

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