Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Export to CSV with 'All Fields' not working in Jira v7.13.0

When I try to export a filter in Jira v7.13.0 with csv(All Fields) option, it is only showing a blank excel file. When I select only a few rows in filter, it does work. The results seem erratic. It also works when I do csv(current fields) option. Please help.

4 answers

Hi @Anish Vaidya ,

This may be a conflict with an Excel security update from a few years back; if soyou can download the workaround  here: Enable Excel Extracts from JIRA 

Let us know if it helps or not.


Didn't help. And also, when you export current fields - it works, but for all fields it fails. JIRA Server 8.4.1

I have the same issue.  Not and excel issue as the other options work,  and the file on disk is 0 Bytes.  I get a Network error.


We are facing the same issue. Is it related to the network issue or Jira side?

CSV current fields is working fine.


Can anybody explain what the issue is and the resolution? We've been facing this issue from last two month. 

Until then, it was working fine. what has changed so suddenly?

Let us know, is it a Jira bug or N/W issue.Thanks.

Appreciate your immediate response!!

Like Roman Bondarenko likes this

Same issue here. Already did the whitelisting and the issue is persisting

We are facing the same issue , it takes long time or else N/w error. even if we get the export file it is blank and doesnot have any data.

Same problem here with CSV export. After about halfe a minute I get an empty page.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

274 views 8 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you