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Export to CSV with 'All Fields' not working in Jira v7.13.0

When I try to export a filter in Jira v7.13.0 with csv(All Fields) option, it is only showing a blank excel file. When I select only a few rows in filter, it does work. The results seem erratic. It also works when I do csv(current fields) option. Please help.

4 answers

Same problem here with CSV export. After about halfe a minute I get an empty page.

We are facing the same issue , it takes long time or else N/w error. even if we get the export file it is blank and doesnot have any data.

I have the same issue.  Not and excel issue as the other options work,  and the file on disk is 0 Bytes.  I get a Network error.


We are facing the same issue. Is it related to the network issue or Jira side?

CSV current fields is working fine.


Can anybody explain what the issue is and the resolution? We've been facing this issue from last two month. 

Until then, it was working fine. what has changed so suddenly?

Let us know, is it a Jira bug or N/W issue.Thanks.

Appreciate your immediate response!!

Like Raman Bandarenka likes this

Same issue here. Already did the whitelisting and the issue is persisting

Hi @Anish Vaidya ,

This may be a conflict with an Excel security update from a few years back; if soyou can download the workaround  here: Enable Excel Extracts from JIRA 

Let us know if it helps or not.


Didn't help. And also, when you export current fields - it works, but for all fields it fails. JIRA Server 8.4.1

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