Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,466,521
Community Members
 
Community Events
176
Community Groups

Error : Update User Profile with Crowd+LDAP

hello,

I edit user profile. 

To modify the fullname.

 

An error has occurred.

<error><reason>APPLICATION_PERMISSION_DENIED</reason><message>Cannot update user '2006617' because directory 'clt370a.clt.net' does not allow updates.</message></error>

 

error.jpg

It is a correct response that this user is not modified by connecting to ldap in the crowd. However, a normal error should occur, but a strange error occurs.

Is there any way to solve this?

 

jira version : Jira v8.11.0

 

: ERROR Details

 

Technical details

Log's referral number: 371e6846-2644-4f65-bd8b-ec5cb2f189e8

Cause

Referer URL: https://ems.cyberlogitec.com/jira/secure/admin/user/ViewUser.jspa?atl_token=BOMZ-3X5N-2C7C-OX6K_4d6ee6c7205165268b0c1fe63d286b937f70c90e_lin&name=2006617

com.atlassian.crowd.exception.runtime.OperationFailedException: com.atlassian.crowd.exception.ApplicationPermissionException: <?xml version="1.0" encoding="UTF-8" standalone="yes"?><error><reason>APPLICATION_PERMISSION_DENIED</reason><message>Cannot update user '2006617' because directory 'clt370a.clt.net' does not allow updates.</message></error>
com.atlassian.crowd.exception.runtime.OperationFailedException: com.atlassian.crowd.exception.ApplicationPermissionException: <?xml version="1.0" encoding="UTF-8" standalone="yes"?><error><reason>APPLICATION_PERMISSION_DENIED</reason><message>Cannot update user '2006617' because directory 'clt370a.clt.net' does not allow updates.</message></error>
	at com.atlassian.crowd.embedded.core.CrowdServiceImpl.updateUser(CrowdServiceImpl.java:282) [embedded-crowd-core-4.0.2.jar:?]
	at com.atlassian.jira.user.util.DefaultUserManager.updateUser(DefaultUserManager.java:405) [classes/:?]
	
	... 311 more

1 answer

0 votes
Niranjan Rising Star Oct 06, 2020

Hi @Cat An - What is strange in this error? I see that it clearly says you cannot modify a read-only directory.

 

You may need to

  • Manage user in LDAP side
  • Change JIRA/Crowd - LDAP connection to Read and Write

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events