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Email Notifications Only When The Label Field Is Updated

Hello! I'm currently trying to figure out a way to receive email notifications from JIRA whenever a specific label is applied to a ticket. Let's say we have a label called "testing" on our Jira Server. I want to receive email notifications whenever the "testing" label is applied or removed from a ticket. Is this possible without any plugins?

 

Thank you.

2 answers

Hello @Jo Ferraro 

Try the method mentioned by @Ravi Sagar _Sparxsys_ here. I believe, it should work for you with a few tweaks.

Dear Jo,

welcome to the Atlassian community. I‘m afraid this is not possible out of the box.

Although this thread is quite outdated it is still valid:

https://community.atlassian.com/t5/Jira-questions/How-do-you-set-a-notification-for-changes-to-a-specific-field/qaq-p/276963

 

The Listener Interface is still available and could be leveraged to implement the behavior you describe.

https://confluence.atlassian.com/adminjiraserver/listeners-938846909.html

Kind regards,

Tobias

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