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Email Notifications Only When The Label Field Is Updated

Hello! I'm currently trying to figure out a way to receive email notifications from JIRA whenever a specific label is applied to a ticket. Let's say we have a label called "testing" on our Jira Server. I want to receive email notifications whenever the "testing" label is applied or removed from a ticket. Is this possible without any plugins?

 

Thank you.

2 answers

Hello @Jo Ferraro 

Try the method mentioned by @Ravi Sagar _Sparxsys_ here. I believe, it should work for you with a few tweaks.

0 votes
tokcum Rising Star Nov 15, 2020

Dear Jo,

welcome to the Atlassian community. I‘m afraid this is not possible out of the box.

Although this thread is quite outdated it is still valid:

https://community.atlassian.com/t5/Jira-questions/How-do-you-set-a-notification-for-changes-to-a-specific-field/qaq-p/276963

 

The Listener Interface is still available and could be leveraged to implement the behavior you describe.

https://confluence.atlassian.com/adminjiraserver/listeners-938846909.html

Kind regards,

Tobias

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