Draw.io JIRA Data Center plugin edit permissions?

[Cristina Andrei]

Do other users other than the author and JIRA administrators need some kind of permissions in order to edit the diagram?

We noticed that only the author of the diagram and JIRA administrators can edit a diagram. 

Thanks

[Jeff Shantz]

I am getting the same error with Jira Data Center 9.4.8 and version 8.5.2 of the plugin. 

Per the linked documentation above (for Jira Cloud -- we are using Jira Data Center), I used the 'Permission helper' and verified that the user does indeed have Create Attachments, Delete Own Attachments and Delete All Attachments permissions. 

Despite this, when the user attempts to select More > Add draw.io Diagram on the issue, they get Access Denied: Insufficient access rights to perform this action on draw.io diagram.

Anything else we can check?  Thank you.

[Bastian -drawio Diagrams-]

Hi @Jeff Shantz . As this is a technical issue, the quickest way to get to a solution is contacting our engineers directly. So may I ask to email my colleagues via support@draw.io or use our tech support helpdesk at https://drawio.link/technicalsupport ?

Thanks and best wishes,
Bastian

[Summer.Hogan]

hi @Cristina Andrei this question has already been answered by draw.io on the community so hopefully this helps you. https://community.atlassian.com/t5/Confluence-questions/How-can-everybody-edit-draw-io-attachement-in-confluence/qaq-p/598512 

[Cristina Andrei]

i was asking if a user can edit a diagram draw io in jira software, not in confluence

[Summer.Hogan]

Oh sorry @Cristina Andrei - maybe this will help. https://www.diagrams.net/doc/faq/jira-cloud-insufficient-access-rights