Hi, I have opened a new project and have created some tasks. Everything is fine despite one problem: when a task is done, it vanishes from my portfolio/board. how can I change that? I want them to stay visible with the status "done" - and not to vanish from my board.
Thx for your help!
thx for your quick answer. I do have to formulate my problem more precisely: my tasks vanish from my project board - which means I do not actually own a "board" - but a project. And there all my tasks with the status "done" vanish. Therefore I connot configure my board - as that board does not exist. Do you have a solution for that problem? BR, anna
of course - here you will find the project view of my project (called business development). there are no filters applied. All done tasks can be find in screenshot 2 - "Vorgänge" - when I apply the correct filter I can find all my closed tasks there. I just do not understand, why I cannot find them in my portfolio. Kind regards anna
Hello @anna viehhauser
Now I understand your problem.
Here are the answer and workaround
To set these items and see your completed issues:
The Schedule designed to be forward-looking by default and show work that is still needed to be done. When an issue has a resolution set, it won't be visible in the Schedule anymore.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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