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I have a issue with my Burndown chart in my project, indeed the issue types - "Bug" and are not considered as burdowned when the status is Done.
Same behavior when I looked to "sprint report" dashboard, those issues are in status "In progress" even if they are Done. I am quite lost, and I can't report to my management the velocity of my team.
I add that for issue types "story" and "technical story" the burndown is working fine.
Could you please help me to identifie a solution
We have a similar problem.
We have a customized issueType called "Bug" with a customized workflow, screens, etc.
When we start sprint, these issues types didn't appear on the first row of table in the "Burndown chart" report.
I checked the workflow and i saw the post-function there "Update change history for an issue and store the issue in the database".
@Romain Paradan where you added this post function?
I made some tests by modifying the status of the bugs it seems that it never goes to Done on the history tab.
When I change it status to In progress I can see on the history
DONE --> IN PROGRESS
When I change IN PROCESS to DONE nothing change on the history tab.. No other line added