Jira Core's sales pages advertise that Jira can be used for legal processes and the page even shows a basic review/approve process... but I don't see it when I go to Settings >> Workflows.
In fact, I don't see ANY default processes to load other than the basic To Do, In Progress, Done.
That doesn't make any sense. In Confluence, if I click CREATE I can choose from all sorts of templates. Where are all the "default workflows" to choose from in Jira????
The workflow for a project is built as you create the project, you don't choose from a list. You select the project type and that will create the workflow for you. The workflow that gets built is determined by the project type you selected.
I see no fault here - it's not exactly clear that "document workflow" is mostly what Atlassian would expect a "legal" organisation to look for. They're at a size where they need to be quite generic to keep their broad appeal, but that makes it harder for people with specific requirements (or niches) to find the right option.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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