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Direct issue browsing no longer works in Jira 8.2.5

Whenever we clicked on jira issues or right click to open in new tab, it will redirect to url like:


However, since we upgraded to v8.2.5, this direct access will always return Project Does Not Exists: 

The project or issue you are trying to view does not exist. Try browsing for projects.

If you think this message is wrong, please contact your Jira administrators.


We noticed direct browsing only works if it is open from the project search page where the url will append with project name eg

How can we force append with the project filter for direct browsing? I have checked the permissions settings and all are in place. Also tried re-index with no success.. Please help..

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 03, 2023

Hi @ONEPIP , is URL when you open a ticket from a search page is URL of the issue. 

Both should work.


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