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Delete persons by default

lenerg gonzalez
lenerg gonzalez Jul 15, 2022

I need to delete all persons created by default when I create my free account. TODAY somebody and I don't know this person, she deleted my project. I didn't join these persons in my project but they are in my project, twice she deleted my projects. 

I need help to recover my project with all tasks. 

 

 

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Danny Grenzowski _Rewind_
Danny Grenzowski _Rewind_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Jul 18, 2022

Hey @lenerg gonzalez

For a simple, automated recovery solution, checkout Rewind Backups: 

https://marketplace.atlassian.com/apps/1226389/rewind-backups

 

Jira Software doesn't keep deleted Projects beyond a certain timeframe, and Issues that get deleted are gone instantly. This app will allow you to rapidly recover lost items like Projects and Issues automatically - it's like an insurance policy for your Jira Software (Cloud) instance!

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Leader
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Jul 17, 2022

Hi @lenerg gonzalez ,

welcome to the Atlassian community!

Because you are on a server instance, you need to try to figure out if you have a backup of your instance otherwise you can't recover your project.

Moreover, as a jira admin, please check the audit log in order to understand who did it and check that account permission.

Hope this helps,

Fabio

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