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In searching for how to get Days in Column/Status indicator in Next-Gen, I came across this older ticket - https://community.atlassian.com/t5/Jira-Core-questions/Days-in-Column-Status-indicator-in-Next-Gen/qaq-p/1175963 which led me after a couple jumps to the open ticket - https://jira.atlassian.com/browse/JSWCLOUD-20809 (Gathering interest status).
I was instead wondering if anyone has found a way to achieve a similar result without it yet being a piece of first class functionality?
Hi @Justin Ting and welcome to Community!
You could create an automation rule to add a flag to tickets not updated in the last 7 days. The rule would be something like:
And it would look like this when a ticket is flagged:
Hope this helps,