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Copy "Resolved By" user to Custom user picker field

We would like to copy the 'Resolved By' ( Person who closes the ticket ) user to the custom user picker field.

We have Automation for Jira, JMWE addons. 

Please help us to copy the resolved by user and capture the value in a custom field.

 

Thanks in Advance

Madhu

1 answer

1 vote
David Fischer
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 17, 2022 • edited

Hi @Madhu Reddy ,

you can add a Set Field Value (JMWE app) post-function to the Resolve transition to capture the current user into the Resolved By Single User Picker custom field. Just select "Resolved by" as the destination field, "Groovy Expression" as the Value Type, and use this value:

currentUser 

 Alternatively, if you have the JMCF app, you could create a "Transition Caller" custom field that would automatically show the author of the specified transition(s).

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