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Connect JIRA Enterprise with BitBucket Cloud



when I try to connect our local JIRA installation with our BitBucket Cloud account I get the following error from JIRA when adding the DVCS account (Applications -> DVCS Accounts -> Link BitBucket Cloud or GitHub account) after accepting the request on BitBucket:


java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("JIRAPROD7"."AO_E8B6CC_ORGANIZATION_MAPPING"."ID")

at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.create( [?:?]
at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects.create( [?:?]
at com.atlassian.jira.plugins.dvcs.dao.impl.OrganizationAOFacadeImpl.lambda$save$2( [?:?]
at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction( [?:?]
at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction( [classes/:?]


I assume this is because I did not specify the BitBucket User Account Team but I cannot do so because the field is missing from the connector:


My 'Add new Account' Screen:

image.png'Add New Account' Screen according to the user guide:



So my question is: Should I have the 'Team or User Account' field and if so, how can I enable it?


  • JIRA 8.3.0
  • JIREA DVCS Connector Plugin 5.2.5




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