You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Technicians forget to fill the worklog and enter only a comment in the ticket.
This isn't something that has a technological fix. Comments are not intended to be work logs, so there's no way to do this.
Your best option is simple education, you need to find out why youre technicians are not following the process and fix that.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.