Many projects has been using JIRA for a while, and I have started to track flow metrics. The cumulative flow diagram (CFD) could have been useful, but what I see is mainly a pile of closed issues, and a thin border representing the To Do, In Progress, and so on. Is it possible to hide older issues from the view so that the work flow is more visible? I couldn't find it; I only saw filters per user or per column, swimlane, or quick filter. Is quick filter the only way to achieve this? Thought the need would be more common.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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