Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Closed issues showing up on Sprint when they should not

Drishti Maharaj
Drishti Maharaj Jun 08, 2022

Hi there, 

We are currently experiencing this problem where closed issues are showing up on a sprint when the issues were not on the backlog so the user couldn’t have moved it to the sprint. The user started the sprint without these tasks in the sprint container.

They appeared as closed once the sprint started.

We investigated and some of the issues had a change in the sprint value prior to the start of the sprint - there was a change 6 days ago where the the sprint value now included the new sprint name however the user indicated the tasks are not on the backlog so couldn’t have moved it into the sprint.

Is there any way these issues would be added to the sprint then?

We have checked the column configuration of the board and all "green" status are in the correct far right column.

Thanks.

Answer
Watch
Like Be the first to like this
404 views

1 answer

1 accepted

2 votes
Answer accepted
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Jun 08, 2022

Hi @Drishti Maharaj , being in the backlog isn't a requirement to be able to move an issue to a sprint. If the active sprint is somehow being added to the Sprint field then it will be added. BTW "closed" issues will not generally show in the backlog. Some questions:

  • Which column are these Closed issues appearing?
  • what does the history tab show on these issues? Do you see an entry where the Sprint field is updated and added to active sprint?
View More Comments
Drishti Maharaj
Drishti Maharaj Jun 08, 2022

Hi @Jack Brickey

  • They are appearing in the far-right column under "done"
  • Yes, I do see the history where the sprint field is changed, however the user states because it was not on their backlog they couldn't have moved it to a sprint (which I suspect is wrong?)

1Capture.JPG

Like
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Jun 08, 2022

As I stated above being in the backlog isn't a requirement to appear on backlog and closed issues would not be on backlog. The question is - who or what is updating the Sprint field on closed issues? This should not be happening and should be corrected.

Like
Drishti Maharaj
Drishti Maharaj Jun 08, 2022

Thank you @Jack Brickey - we will look into it as to why they are changing a closed issue. Much appreciated. 

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Core
Jira Core Server
TAGS
AUG Leaders

Atlassian Community Events

See all events