Hello, I would like to create an automation rule that would allow me to clone a ticket that has a specific label to the same project. I don't see any specific rules that would allow me to do this.
For example:
When a ticket's status changes to DONE and contains the label test, clone it into the same project with the same fields.
Hey @Dawn Rodney
You can do this using the issue transitioned trigger and a condition to check that the label exists. Your rule would look like this:
Hope that helps!
- John
Awesome! Thank you! I would suggest adding this as a template. I feel like this is a very common use case. It's a bit buried and difficult to find.
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