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I want to upload different columns with different values e.g. color1,color2,color3, color4 they are belong to the field name "colors" that are set up as check boxes in Jira. but when I upload the CVS file the values in color1, and color4 selected are not displayed in the colors field. some one can help me please.
Welcome to Atlassian Community!
I understand that you have properly created a Checkbox field in Jira with the options Color1, color2, color3, and color4. However, the options color1 and color4 do not get flagged when you import issues using a CSV file, although you added them with the correct values. Is that correct?
Could you please provide us one of the lines in your CSV file that is reproducing this problem, properly hiding the sensitive information you have there?
Without further investigation on the CSV details, I can only suggest you check the following:
1 - Check if you have correctly added the checkbox field in the CSV with the correct format, adding each flag with the same checkbox field as mentioned in the answer below:
2 - Check if your Checkbox field is using a global context, otherwise you might be impacted by the following bug:
Let us know if you have ay questions.