Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Change outgoing email on Jira cloud

I am using Jira's web portal and I can't figure out where I can change the outgoing email. When emails are sent, the from email is - I'd like to use my companies. I can only find documentation on how to change the SMTP server for a local server.

4 answers

Drats. Well thank you for the information!


it seems that you can now configure the cloud instances to send e-mail on behalf of your domain which might solve this issue :

I wonder why they opted for such a complicated approach? Why not just have options to configure mail-server with an adress, username and password?

Because a LOT of people who set up mail servers use additional parameters.

Like Corentin Mehat likes this

If additional parameters need to be used, they should be available together with the basic parameters (as in any other mail configuration). 

I agree, Atlassian sometimes do things the hard way.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

209 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you