Been trying to open a ticket and getting this error message:
We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.
No changes were made from our side as far as we know.
Would appreciate if you could advise on how to check if this is something related to atlassian or for us to check ourselves what the issue may be.
Thank you in advance.
The error is normally caused by a post function in the Create Issue transition. You will need to work with your server administrator and have them review the workflow.
Sometimes a post function requires a plugin that is disabled or a post function is positioned on top of "Create issue originally" and has problems on runtime, thus the issue can't be created.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events