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Can we upgrade JIRA 8.8.1 (on-prem) with old license to 9.5.0 or we need a new license?

Stanislav Prikhodko
Stanislav Prikhodko Jan 17, 2023

Can we upgrade JIRA 8.8.1 (on-prem) with old license to 9.5.0 or we need a new license? Not looking to extend support, and keep the existing license. can we simply upgrade, or should we discard and throw away things?

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Apr 13, 2023

Hi @Stanislav Prikhodko ,

in order to upgrade your instance you need a valid license.

Fabio

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Jan 17, 2023

What is the end-date on your current licence?

You can not upgrade to a version released after that.  (and, yes, server licences will go away February next year, but you can still extend up until then)

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Trudy Claspill
Trudy Claspill
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Jan 17, 2023

Hello @Stanislav Prikhodko 

Are you working with Jira Server or Jira Data Center?

Take a look at the information here to see if it answers your question:

https://www.atlassian.com/licensing/purchase-licensing#what-happens-when-the-included-self-managed-software-maintenance-ends

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Stanislav Prikhodko
Stanislav Prikhodko Jan 17, 2023

"For server licenses, after the first 12/24 months, your software maintenance will expire and you will no longer be able to receive technical support or software updates. "

ok. well, it sounds like without an active license we will not be able to do upgrade

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