Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,024
Community Members
 
Community Events
165
Community Groups

Can't use WIFI to connect JIRA & Confluence

Recently, our company can't use WIFI to open JIRA & Confluence, it's very slow and almost broken http://d.pr/i/16YOY

Not internet issue since other website include Atlasssian Answers works OK.

Any idea? 

3 answers

I just switched to Xfinity and received a new router.  I turned my old router into a bridge.  I have connection problems when connected via wifi to my new router, but not to my old one, nor if I tether my computer to my phone.  IP6 is disabled on both my computer and router (I've seen this suggested), but I still am having the problem.  Has anyone solved this?

I have exactly the same complaint from multiple people when they are working from home over wifi, I have witnessed it myself. Using a utp cable to the same router works fine, so I think it must be a routing issue somewhere, possibly with IPv6 settings in the wifi adapter.

"Not internet issue since other website include Atlasssian Answers works OK." - that's not a measurement, that's  an opinion. Do a check with a sysadmin, see what routes are implied, see if wired you get the same results.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

124 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you