Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can't upload files to comment section of tickets

The save button seems to disable every time I try to add a photo or video file as an attachment to the comment section of a ticket. How can I fix this?

1 answer

0 votes

This will happen if the files you are attaching are larger than the file upload limit set by your admins.  Get them to check Admin -> Attachments (and bear in mind that Cloud has file storage limitations that if you exceed, you will have to pay more for increased resourcing)

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events