Can´t acces Issue from project desactivate whith user all permision

[Magali Albornoz]

can't see issue from project in the interface from jira, this project is deactivate. My user have all permission, i should can see all, the issue and project exist in the database.

[Alexander Bondarev]

Hi, @Magali Albornoz !

Are we talking about Jira Core Data Center project archiving? 

If so - it is correct (Archiving a project ): 

• Similarly to the project itself, issues will no longer appear in search results.
• Issues will become read-only. You won't be able to modify them, but you can still view them either through direct links or mentions in other projects or applications.

[Magali Albornoz]

Hello Alexander, how are you?

I am sorry, I mistook. We at Besysoft S.A. Argentina we are using Jira Software, the problem that arises is that we cannot visualize the issues of a project that was terminated. The project was not deleted, because when entering with administrator permission I can see it, however, I cannot see its issues, since they appear as deleted or as I do not have enough permissions to view it, but in the database they are.

This is the current project configuration.

Issue with problem

Do you can help me?
I await your comments.

Thank you

[Alexander Bondarev]

Hi, @Magali Albornoz !

Like I wrote before: 

• Issues will become read-only. You won't be able to modify them, but you can still view them either through direct links or mentions in other projects or applications.

If you need to browse issues - you should unarchive the project.