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Making a field required can be done in the Jira admin and is not set by the Elements Connect app.
You can find instructions on how to make a field required here:
In the Cloud, what you can do is create a Connect connected item with a mirror field (this will display the template value(s) inside a custom field). Then you can configure this custom field to be required on your JSM form from the Jira admin.
I hope this helps