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Can I copy the value of one custom field to another using Automation for JIRA?

When a task is created, I want the reporter field value copied over to the impacted user. Can I do this with Automation for JIRA?

2 answers

1 accepted

3 votes
Answer accepted
andreas Community Leader Jan 23, 2017

Hi Saskia,

Yes you can certainly copy a user field across on create.  Here's an example rule:

Project automation - Code Barrel JIRA 2017-01-24 08-45-49.png

So I simply used the edit issue action to set the 'Reviewers' user custom field (in your case this would be 'Impacted user').  The trick then is to use a smart-value to set the reporter.  Simply type this in the field:


When the rule executes, this will be evaluated to be the username of the reporter of the issue that was created. Hope that helps!




I am trying to do something similar. I need to take the child value from a custom Cascading Select List and copy it to the Application Name field when the issue is created.

FYI I am a novice when it comes to Automation. When I search for the Cascading Select List 1 I am unable to find it in the Choose Fields to set section.

thank you 


Hello @Robert Carey ,

Did you find your solution I need to implement the same thing but could reach it so far ?

- which plug in do you use fro cascading select ?

- I need to fillup the summary field with all value from each cascading select field


Hi @andreas ,

I am facing issue when i am trying to copy value of manager field  to Approvers field in jira cloud automation.

I am not bale to do so by using below smart values, could you please suggest the right method. it would be of great help.

"fields": {
"customfield_15601": [{ "id": "{{issue.CustomField_15806.value}}" }]

Note : My manager field holds value from user property field (key:value)




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