Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I assign issues in a Round-robin fashion?

Nick Menere Community Leader Feb 26, 2017

When recurring tasks I want to be able to assign them on a rotating bases. Is this possible?

2 answers

1 accepted

2 votes
Answer accepted
Nick Menere Community Leader Feb 26, 2017

This can be done with Automation for JIRA. Simply use the "Assign Issue" action and select "Assign to a member of a list or group". You will be then offered choice of "Load Balanced", "Round-robin" and "Random".

Round-robin assigning iterates over a list of users and assigns issues to them in turn. I have written this up in more details at:


There is a plugin called "Round Robin Assignment for JIRA & JSD" having different round robin strategies. This plugin is able to configure per issue type round robin strategy

I loaded this plugin but when I attempt to add the agents to assign to its not finding any results even though I'm using the Jira account name.  Should it find these agents?

It have 3 strategies namely
1. simple round robin

2. number/count round robin

3. estimate round robin


Any one of the above 3 round robin would be applied further depending on group configured, or select list option to group mapping configured.

So ultimately its a group on which roundrobin will get applied.

So, if you want simple round robin to be applied among "Developer" group users, simple add users to the developer group, and apply round robin for "Developer" group. 


This plugin does not provided any way to apply round robin for individual user or agent, it gets applied through group.

Here is the documentation for plugin 

Hope I was able to explain. Please let me know.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

299 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you