two questions in eazyBI:
1) I have two fields of issue type "Date Picker". I'm looking for a function similar to average resolution days but I need the time between the two customfields and not from created to resolved. If i use something like
[Measures].[Field B] - [Measures].[Field A]
i get an error. Also it only shows the error message, when I drill down into the single issues. If i only drill down until the issue level (e.g. "Bug"), I only get a blank field.
2) It's almost the same question but for fields of issue type "Date Time Picker". Here I was awaiting a timedifference in hours or minutes but also only got an error.
Can anyone provide a correct calculation for the fields?
Thanks in advance
In that case, you could ensure that you have imported these date fields as Issue properties and then you could try using "DateDiffDays" and "DateDiffHours" functions to calculate the difference between two date or date/time fields on Issue level.
DateDiffDays( [Measures].[Issue Actual start date], [Measures].[Issue resolution date] )
difference in days.jpg
calculate difference between date fields.jpg
Here you could read more about DateDiffDays function
In a similar way, you could create a new calculated measure for DateDiffHours or DateDiffMinutes by choosing an appropriate formatting for it.
Please contact firstname.lastname@example.org if you have further questions regarding this!
Martins Vanags / email@example.com
If I need to measure average working time from when a task is in progress until it is solved, taking away the time you spend in an impeded or blocked state
[Measures].[Average days in transition status],
[Transition].[In Progres-->Resolveds] - [Transition].[blocked]
The closest solution for your use case could be the approach used in one of our Demo reports: https://eazybi.com/accounts/1000/cubes/Issues/reports/499777-average-lead-and-cycle-time.
Please, check the formula behind the Average resolution days since the cycle start measure. That is the solution to calculate time from the first transition to a specific status till the resolution.
Janis, eazyBi support
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