My team is utilizing sprint burndown charts. The sprint started on 1/17/2021 and ended 2/22/2021. We did not load the issues into Jira until 2/9/2021. When this is reflected on the burndown chart, it is represented as a scope change in the middle of the project and the grey guideline no longer trends down but is at 0. I understand this is by design because we technically started the sprint with 0 issues.
I exported my issues and updated the Created Date to be the start date of the sprint 1/17/2021. The issues successfully updated to reflect the new Created Date of 1/17/2021 but the burndown chart did not update at all.
Does anyone know a workaround for this?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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