Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Bulk Operations Tool - Edit Screen 3 of 4 Change pre-selections

What determines whether a field is preselected (tickbox) for change on Screen 3 of 4 in the Bulk edit operation ?

 

We have a few 'Database Customfields' a long way down on the screen which are mysteriously pre-selected (with blank vallues). This means that super users are often caught by this and inadvertently blank out existing values.

1 answer

1 accepted

0 votes
Answer accepted

It's hard to say, as the database custom fields are not Atlassian fields, and hence have their own behaviours.  I suspect it's the field trying to read the database for many issues.

Frustrating, but I think you right. Looks as though the 3rd party 'database customfield' doesn't sit well in the Bulk operations page.  It's running in a many issue context and maybe it is only designed for 'CREATE' or single 'UPDATE'. 

That's my feeling too, as the field is dragging stuff from a remote database, maybe it's making lots of calls and getting confused when you go to bulk-edit.

Hi Martin,

are you still encountering this issue? I am running into this with 7.9.2 JIRA (will be updated shortly) and wonder if this will vanish with the latest JIRA version (e.g. 8.5.x).

We use nFeed/Elements Connect by the way. Maybe I am going to contact Elements on this...

Thank you & Best regards,

Christian

Hi @Christian Schlaefcke ,

 

If you have a problem that might be linked to Elements Connect, don't hesitate to contact our support team:

 https://support.elements-apps.com/portal

Laura

As of CO-3675 this problem should be fixed with version 6.3.0 of Elements Connect

Like Nicolas Esteves likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

295 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you