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I just installed in prod (https://giesimm.valiantys.net/secure/Dashboard.jspa) the Bigpicture 8.11.0 update but when updating the database (at the dump stage) there was a crash and since Bigpicture no longer works.
Thank you for your help
Hi @ptib01 ,
welcome to the Atlassian community!
Please let us know what appears at log file level. Btw, my suggestion is to contact vendor through the following portal https://jira.bigpicture.one/servicedesk/customer/user/login?destination=plugins/servlet/desk/portal/1