Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Bug with Bigpicture 8.11.0

ptib01
Philippe January 29, 2023

 

Hello
I just installed in prod (https://giesimm.valiantys.net/secure/Dashboard.jspa) the Bigpicture 8.11.0 update but when updating the database (at the dump stage) there was a crash and since Bigpicture no longer works.
Thank you for your help

Answer
Watch
Like Kalos Bonasia likes this
489 views

1 answer

1 accepted

1 vote
Answer accepted
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 30, 2023

Hi @ptib01 ,

welcome to the Atlassian community!

Please let us know what appears at log file level. Btw, my suggestion is to contact vendor through the following portal https://jira.bigpicture.one/servicedesk/customer/user/login?destination=plugins/servlet/desk/portal/1

Fabio

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
DEPLOYMENT TYPE
SERVER
TAGS
AUG Leaders

Atlassian Community Events

    See all events