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Bug e-mail notifications

my colleague Laura Beccaccini doesn't received e-mail notification by jira (

Her e-mail address is:
Could you please help us to find the bug?

1 answer

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 26, 2020

We're not support, we have less access to your system than you do.

I am guessing here that other people are getting email from Jira, and Laura is not.  If this is the case, then the problem is

  • Laura is not configured to get notifications - check the project settings and notifications
  • Laura is the one making the changes and has "email me when I make changes" turned off in her profile
  • It's going to spam in her email client
  • There's something on your email server dropping the email for some reason

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