Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Bug e-mail notifications

my colleague Laura Beccaccini doesn't received e-mail notification by jira (

Her e-mail address is:
Could you please help us to find the bug?

1 answer

1 accepted

0 votes
Answer accepted

We're not support, we have less access to your system than you do.

I am guessing here that other people are getting email from Jira, and Laura is not.  If this is the case, then the problem is

  • Laura is not configured to get notifications - check the project settings and notifications
  • Laura is the one making the changes and has "email me when I make changes" turned off in her profile
  • It's going to spam in her email client
  • There's something on your email server dropping the email for some reason

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

129 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you