I understood, that Jira data is stored in the region / datacenter based on the main usage. So for us it would be in the EU. But where the backups are stored ? Will they remain always in the same region or are they transferred to other regions especially to US datacenters ?
Hello @Michael Althaus ,
There is no guarantee from Atlassian that Jira data is stored in the region / datacenter based on the main usage. Atlassian says that it is likely, but not certain.
There is an upcoming enterprise cloud plan, which will allow data residency guarantees, see https://www.atlassian.com/trust/privacy
I know that this is an older question, but going to add an updated answer here in case anyone else comes across this.
We did release an Enterprise plan with data residency capabilities to pin your primary data to either the EU or US realm. We are currently exploring additional regions to offer data residency in, as well as whether we should offer this for Premium and/or Standard in some way.
You can always stay up to date on our roadmap here: https://www.atlassian.com/roadmap/cloud?category=dataManagement&
@Michael Althaus @marc -Collabello--Phase Locked- to add on to RJ's answer here, we also recently announced that data residency will be included in our Standard and Premium cloud plans later this year. To learn more and sign up for updates, visit our page here.
To see what else we're working (like additional geographies and functionality) related to data residency, visit our cloud roadmap here.
Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...
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