BLANK PAGE?

gedeon.medina August 18, 2020

Hi,

 

As everyone else here we have a problem with a blank page when trying to access Jira.

Does anyone know how to get in touch with Atlassian support?

When I tried, I was directed here. 

/Gedeon

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Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 18, 2020

Hi @gedeon.medina 

Atlassian is aware - I've been told an internal incident report has been raised.

Our instance also went down but it seems like its back now - so keep trying!

Whilst it has not yet been updated, you can also check for issues via: https://status.atlassian.com/

Ste

gedeon.medina August 18, 2020

Thanks for your response!

It works now.

/ Gedeon

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 18, 2020

Awesome!

The Status Page has also now been updated if you run into any further issues :)

Ste

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