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We have a custom field called "workplace number" where a user can insert the number of a specific workplace when creating a ticket for maintenance.
To identify which machine/workplace is meant by this number it would be useful to automatically populate other several fields (name, serial number) after input of workplace number.
We do have a list in excel of all the workplace number and associated names and serial numbers.
Is it possible to use this table as a template for any function in Jira?
"If the workplace number XX is put in, you have to set YY and ZZ as name and serial number".
Thanks in advance!