+1 on the feature request. Would make it really easy for any member of the team to see status of tickets.
On the top-right of the list, click on "View in Issue Navigator". Viewing the tickets there in "List View" allows for custom columns.
The downside is the column settings is dependent on each user.
Hah, no offense taken. You can actually replace ID with human-readable names. It should pop up when you're writing JQL. I agree with your frustration though. It just adds another step in the process.
All these little things add up when you're in a meeting and updating tickets as they're being discussed.
This would make it possible for me to track releases in Jira rather than keeping a separate spreadsheet because I could capture extra information from the tickets in an at a glance fashion. For example I would like to add the Components field from our tickets as a column on the Release page so that I can see which components are listed for the release tickets and are impacted by the release.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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