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Access to sumUp is restricted - WHY?


Dear all, 

I would like to creat a dashboard for a project. I added to the issues a multiple choice field. I would like to make a statistic using "Grouped Filter Results (by sumUp)" or " Filter Results (by sumUp)" but the information "Access to sumUp is restricted" is showed - why?


1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 26, 2022

Your admins have not granted you the permission to use it (or restricted it, annoyingly, sumup does restricted access, a different model to the rest of Jira)

Get them to go to Admin -> Sumup Administration -> Settings and check the access permissions.

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