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If you could choose one word to describe the life of a Jira admin, what would it be?

Bridget Community Manager Feb 18, 2021

If you could choose one word to describe the life of a Jira admin, what would it be and why!? You can also use a gif to accompany your word. 

Looking forward to these answers :) 

 

24 comments

Pramodh Community Leader Feb 18, 2021

For me its all either Ocean or Sky 😎

happy-dance-icegif-12

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Bridget Community Manager Feb 18, 2021

Interesting @Pramodh ! Why did you choose those words? Love that gif :) 

Like Dave Liao likes this
Pramodh Community Leader Feb 18, 2021

We hear that Atlassian releases new features in Cloud so often, so it's improving day by day and we should keep the pace and momentum!

That's the reason I chose those words to be exact! 😄

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Bridget Community Manager Feb 18, 2021

I get it! Especially because clouds are in the sky 😆

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Varied

I never know what the next question / request / fault is going to be.

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Bridget Community Manager Feb 18, 2021

@Nic Brough _Adaptavist_ - love that. Sounds like being an admin keeps you on your toes. Have you ever been completely surprised by a request? 

Like Dave Liao likes this

Many times. 

I think that's part of what made me turn to consultancy - asking people why they want such a strange or torturous thing to be done, and why they don't want to do it the easy way.

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Taranjeet Singh Community Leader Feb 18, 2021

Prioritize

 

Always keep on prioritizing new service requests or changes to be implemented, bugs or problems to be fixed, etc.

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Bridget Community Manager Feb 19, 2021

Yes, this is the word that I would think of! Super power: prioritization

Like Dave Liao likes this
John Funk Community Leader Feb 18, 2021

Satisfying

Because I love to create new processes and help teams be more productive. And, I get to have some control how things are setup. :-)  And Atlassian tools help me to do all of that.

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Dave Liao Community Leader Feb 18, 2021

Duty. 👮‍♂️

If you're a junior admin, you're working extra hard to fulfill requests and unblock your teams.

If you're an experienced admin, you're working extra hard to make your own life easier through proper governance (plus having tough discussions with your teams on why you have the policies that you do) and automation.

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Bridget Community Manager Feb 19, 2021

giphy.gif

@Dave Liao love it!

Like Dave Liao likes this

Variety! 

 

Always something new to do

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Bridget Community Manager Feb 23, 2021

Variety is the spice of life, right?!!! Lucky you to have such a spicy profession. laugh

Mess. Dozens of developers, managers, qa and devops asking stupid questions about stupid things they do in Jira

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Bridget Community Manager Feb 24, 2021

@Sergei Gridnevskii I am certain that every admin has a mess on their hands from time to time (or quite often). Hopefully there are some 'aha' moments mixed in with the messiness! 😆

Like Curt Holley likes this

There are sad moments, nearly once in a month I report bugs to Atlassian. Last time it was the Approve step did not work if there are two transitions with the same name "Approve" - devs in Atlassian went the easy way and just selected the first one which was wrong. Also they implemented contexts for custom fields but just ignore them in certain parts of the system. There are numerous issues if you just open console in web browser. There are situations where they say my data was unexpected and it is not a bug it is wrong data.

Also there are jira issues and improvements that are obvious but they stay in backlog for tens of years. And people have to buy plugins to solve them.

Like Marius Pana likes this

Anything

Because since Im an admin, people think I can do anything with Jira - even rewriting the look! All impossible scenarios on how to alter it end up on my desk (jira board).

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Bridget Community Manager Feb 24, 2021

Yes - I think "Anything" is very apt @tereza ! Jira admins are Jack/Jills of all trades :). 

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Fascinating.

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Bridget Community Manager Feb 24, 2021

@Alexey - what's the most fascinating request you've gotten as of late??

@Bridget To enhance my cloning automation, by adding 'attachments' to a newly created task. After digging things for a while, I've found - it's impossible for CLOUD.

Every request is like a quest with an unknown outcome, I find that fascinating ;)

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Bridget Community Manager May 06, 2021

Haha you have a good attitude :) Some call it fascinating, some call it...

Curt Holley Community Leader Mar 01, 2021

Absorbing

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Bridget Community Manager Mar 03, 2021

@Curt Holley love that! I looked up the definition: intensely interesting; engrossing. 

Sounds about right 😂

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Curt Holley Community Leader Mar 03, 2021

Yes! I thought about including that very definition, but wanted to stick to the one word rule :-)

Like Bridget likes this
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John Funk Community Leader Apr 06, 2021

Ah, that's a great one!!

Like Bridget likes this
Bridget Community Manager May 06, 2021

Yes agree on that @John Funk ! 

Dave Liao Community Leader Apr 06, 2021

If anyone wants to contribute more than one word to what being a Jira admin is, check out the thread Bridget made yesterday. 😅

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Fadoua Community Leader Apr 22, 2021

Challenging!

Challenge.jpg

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Mastering 

Everyday I learn something new in Jira. 😅

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True statement, I learned about issue subscriptions today. I don't know how I missed this.

in-depth....

We choose Jira for its ease of use. I didn't realize how much work it takes so end user can have ease of use.

Really?

Because sometimes you need to do things that are just weird and specific and you would never think of them as a way-to-go.

Like Dave Liao likes this
Dave Liao Community Leader Aug 28, 2021

Totally.

I had someone send us a very specific, very strange request - there's an "obvious" way to do what they wanted, and I thought we informed them of this option.

After a few emails back-and-forth, a different Jira admin mentioned the "obvious" option and the customer loved it and agreed to the implementation approach. 😂

Like Mark Thompson likes this
Alex Koxaras Community Leader Sep 19, 2021

Exciting!

Maybe because I'm still a newbie (after 2-3 years that I work with Jira), but everyday is different that the previous, full of challenges and problems to solve! Really exciting job! I love it!

Like Sylvia Fong likes this

Negotiating.

I work hard to make Jira work for the teams but still need the ability to add some governance for a small measure of consistency so things don't go crazy.  

Like Dave Liao likes this

Enabler...

All scrum teams are raising request on recurring basis which helps them to meet their sprint goals and improve team's collaboration. Therefore according to me Jira admin is an enabler to all scrum teams.

Like carl_sjoquist likes this

Frustrating  (that word started this year with UI changes we were forced to accept + the expected removal of server)

Like Dave Liao likes this

It feels great to introduce people and teams to new functionality, to see their excitement.  I agree with the colleague, Amit, that said "Enabler" - to open doors for people.  Its also a great combination of tech and people, keeps it interesting and fun.

Like Dave Liao likes this

Desperation (for having to deal with Atlassian not fixing bug/features for years)

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