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Jira Admin

Blair
Contributor
October 10, 2022

Hi Everyone,

need help ,

how i disable user/customer auto join service (see my attach picture)

how to disable that ? Screenshot 2022-10-10 141004.png

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Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2022

Hi @Blair ,

you should change Access request settings  :

Access requests

Users can request access to products on your site for themselves or for other users. When they do this, the site admin will receive a notification to visit the Access requests page to deny or approve the request.

To modify access request permissions:

  1. Go to your site's Admin at admin.atlassian.com. If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the Admin for that site.

  2. Select Site access > Access requests.

  3. Choose from the following options:

    • All new users can request access – Any user on any domain can request access.

    • Only new users from the following domains can request access – Manually define which domains can request access.

    • New users can't request access – User who aren't on your site can't request access – Your existing site users can still request access for them.

  4. Click Save changes.

Hope this helps,

Fabio

Blair
Contributor
October 10, 2022

sorry Mr Fabio , how i can find Site access menu ? 

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2022

You need to be a Site admin to access that menu.

Blair
Contributor
October 10, 2022

2.png

im Admin and dont have Site Accses Menu

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