Hi @Blair ,
you should change Access request settings :
Users can request access to products on your site for themselves or for other users. When they do this, the site admin will receive a notification to visit the Access requests page to deny or approve the request.
To modify access request permissions:
Go to your site's Admin at admin.atlassian.com. If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the Admin for that site.
Select Site access > Access requests.
Choose from the following options:
All new users can request access – Any user on any domain can request access.
Only new users from the following domains can request access – Manually define which domains can request access.
New users can't request access – User who aren't on your site can't request access – Your existing site users can still request access for them.
Click Save changes.
Hope this helps,
Fabio
You need to be a Site admin to access that menu.
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