Hi there everyone.
Environment : Jira Cloud, in a Team Managed Project.
Rule :
when a subtask is created, priority and a custom field called "IT Subproject" values should be copied from the parent Task to the SubTask.
In attachment the rule schema and the error details.
I followed some online tutorials, and everything seems to be right.
Looks like the rule cannot find the parent informations.
The steps I work are :
- Create the TASK, set the assignee, the priority and the IT Subproject, Title, Description
- Create the subtask via " Add Child " button.
Thank you for your help.
-cg
Hi Seba, thanks for your answer.
Both fields are on edit screen for the sub-task type
Any suggestion ?
Tuff one but we will resolve it ;)
Please add new action Re-fetch issue data (link) after condition and see what happen.
Similar problem was described here - https://community.atlassian.com/t5/Jira-Software-questions/Automation-copy-from-parent-not-working/qaq-p/1424773
Thanks Seba.
It works. Even if when I create the new issue from the "Add Child", it shows the standart values ( unassigned, no subproject, priority high), when I click to see the details, it works perfectly.
Thanks again.
Carlo
@Carlo Gonella I'm glad that I help :)
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