Jira Cloud Admins
Created Jan 19, 2021, Last active Jun 29, 2022
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If you could choose one word to describe the life of a Jira admin, what would it be and why!? You can also use a gif to accompany your word. Looking forward to these answers :)
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Introduce yourselves, admins! Featured
Hello Admins! Welcome to the Jira Cloud Admin Group. This Group is a place where you can access extra resources from the Atlassian team, ask questions, and rub elbows with fellow admins. ...
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I am new here and completely blunt about Jira. How do I start being that I want to be a scrum master
I am new here and completely blunt about Jira. How do I start being that I want to be a scrum master
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Just a quick question about recent changes to Jira Cloud. Recently there was a rollout of the new create issue experience, in which the description field supports the WYSIWYG editor. I was wondering ...
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Hello! I have a question on automation. I just created a custom field where I want our help desk to put information on what kind of triage they did before they escalate a ticket to our IT team. ...
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The standard way to copy an attachment in Jira is to make a physical copy. I mean, download it and upload again. I analyzed the REST API and tried to make a copy of an attachment without creat...
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We are not sure if we are doing something wrong, or if it is a board misconfiguration, but we are creating new Epics, and they do not show on the board. We are able to find them (recently created or...
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Hi everyone! I'm new to this channel and head up Atlassian University. This is one of my first posts to a community group. I'm hoping to start a conversation with you all about the value of certifica...
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In the morning the "Active Sprint" board is shared on stand-up. All team members view this page on the shared screen and it would be great if on the same page we could view a Jenkins gadget that sho...
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Hi, I need to create tasks and subtasks of these tasks by using automation when the user creates epic. I was able to create tasks in epic, but I don't know how to create subtasks in these tasks. A...
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Hello. I am very new to Jira and I am working with a Kanban board using a small test project. I am on a Premium edition of Jira. I am sorry if this is a stupid question but I am brand new to this and...
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Hi Jira Cloud Admins! Maggie here from Atlassian's Ecosystem team 👋🏻 We're preparing for an upcoming series on Marketplace apps and integrations, and we'd love to hear from you. What...
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Hi all! Where can I see sent emails from Jira? We just received our first ticket and I am trying to see if the automated email response is working. Thank you!
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I'm a long time JIRA Server Admin and just recently switched to JIRA Cloud Admin. We installed Scriptrunner to help with some workflow and reporting use cases. I have found the Cloud vers...
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Hello, How to create Portfolio management Dashboard? I need to create Dashboard for all the Projects grouped under a portfolio. Do I need to purchase any plugin? Could any one share the steps. Tha...
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Hello Everyone! Recently I have had to explain some of the “rules“ that surround the way you store data in Jira in order to maintain SOC2 compliance and since I have been involved in the audit proc...
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Hi All. I am having difficulty with board access. I created a Company managed board. I have a contractor who cannot see the board and gets the "Board Not Accessible" message. I have looked at her per...
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I'm a longtime admin, but I've always been careful with my groups, so I've never run into this before. I recently inherited a second instance of Jira from another division of my company. The ...
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Just a question about Cloud automation. I have a Jira project admin who will be releasing a project automation rule that could run 4 times per ticket and traffic looks to be around 1000 issues per d...
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Hi. My IT department wants us to use Gmail instead of the Atlassian email for our service desk. I have no idea what to do. I have this error. Any ideas? Thanks.
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I am new to both Jira and Confluence. I know that they can be used together, but if one was only using one of them, which would be the better to document a scrum please, in your opinion; and wh...
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Maybe someone could answer if there are any limits on the amount of Jira issue type per project?
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Hello! Is there a way to remove this link? I don't want our support folks clicking on it. We aren't using the portal at this time. This is a test of an email request I sent to our Service...
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I can't login with my username and password plus the bitbucket account. And I don't know how to find my email to try to recover the password what do I do?
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Anyone of you guys that use Tempo addon for timesheet/worklog that have found a way to have a report or dashboard that show user time sum by issue type. By example, we want to see for the user A tha...
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A while back I put in a request to let Jira auto assign tickets based on a Opsgenie schedule. If this applies to you, please vote for it. If not, I highly suggest looking into it. [JSDCLOUD-9731] Au...
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Sometimes you need to use regular issues' fields like description or comments to store the password and any other fragile data. What would be your best choice to do this?
Description
Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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